Frequently Asked Questions

Those without access to the Castle Howard website can phone 01653 648621 9am - 5pm Monday to Friday to book their arrival time slot. You many also be able to purchase tickets from the Ticket Office upon arrival subject to availability.

If you happen to be running late or early, your booking barcode will still work so there is no need to try to re-book. Please check our public opening times if you have any concerns.

Please bring either your booking confirmation or reference number with you to the Ticket Office on the day of your visit. If you do forget this, please don't worry as we should be able to find you on our system.

The Kelly Car will run daily during our main season from 1st April - 29th October. Please check with our Ticket Office Team on arrival for a full schedule.

Skelf Island Adventure Playground is open daily and is included with a Gardens ticket.

We have a great range of outlets across the Estate offering both takeaway and table service options, with full seasonal menu's available celebrating the best Yorkshire produce. Please visit our 'Shopping & Eating' page for more information.

The main toilets in the Courtyard are open, including the accessible toilet and the baby changing facility. You do not need a ticket to access these facilities.

The toilets at the Boathouse will be open daily and can be accessed with a Gardens ticket.

Toilets in the House will be open when the House is open to the public.

Barbecues are not allowed anywhere on the Castle Howard Estate.

You can view and manage your membership from the comfort of your own home by logging in to our membership portal. To login, or if you're a member and need to sign up to our portal, visit the sign up/login page.

Please note that we do not allow bikes or scooters within the Grounds, other than for under 5s who require small scooters or balance bikes. However, we can recommend cycle routes in the wider area, and you are welcome to use racks in the car park if cycling to us or using our Courtyard facilities.

Ball games with small children are okay on the North Front space only, not in any other areas of the gardens or near buildings and sculptures. No team sports or adult ball games.

Yes! Parking is free for those visiting our Courtyard and the House and Gardens. There are occasions where parking charges are in place for certain events, but you will be advised this as part of the booking process. We have a hard-standing gravel car park and we also have a car park for Blue Badge holders. 

Height restrictions apply when approaching Castle Howard from eastbound on the A64 due to low and narrow archways on the approach road. Vehicles over 3.43m high x 2.60m wide should continue on the A64 to Malton and approach Castle Howard via Coneysthorpe (follow the brown signs from Malton).